Shipping policy

 

Shipping Policy : 
Orders are shipped only on regular business days, weekdays from 9 am to 5 pm (except holidays) usually within a maximum of 48 hours. Orders made after 12 pm on Fridays might be shipped on the following Monday. The usual shipping time is 3 to 5 business days for most regions in Canada. Couriers usually deliver between 8 am and 17 pm. If you are not present or available during delivery, the driver will leave delivery confirmation. Please read the information on the delivery note for additional details. To avoid inconvenience, please have with you a piece of photo identification when you retrieve your package. In unfortunate case in which we could not respect the following delay for your order or if we think delivery might take more time, we shall inform you by e-mail as fast as we can.
Shortly after we shipped your order we will send you by e-mail all the information needed to track your package until arrival.  You can also get more information by writing to online@axisboutique.com.

When you choose the delivery option pickup in store, you will receive email confirmation that your order is ready to be picked up, you absolutely must have in your hands the credit card with which you made the transaction and a proof of identity of the holder of the credit card in question.

FREE Canada-wide shipping :

(on purchases that are 98$ or more)
 This promotion applies to shipments of standard packages in Canada ONLY (international orders are not eligible to our free shipping on orders over 98$), additional charges may apply for heavy packages and does not apply to gift cards or clearance items.

** Does not apply for items on sale or any promotions.

International delivery
 :

The usual shipping time for international orders is 7 to 10 business days.  However an order can be retained at Customs for a few days. Axis Online shop is in no way responsible for any delays, customs fees or other taxes your country may impose you. Since shipping fees are more expensive, international orders are not eligible to our free shipping on orders over 98$.